Transparency

PATIENTREACTION TRANSPARENCY POLICY
Effective Date: 4/09/2026

1. Purpose, Scope, and Limitation

This Transparency Policy (“Policy”) provides disclosures regarding the operational structure, functional limitations, legal positioning, and allocation of risk associated with the PatientReaction platform (the “Platform”).

This Policy is intended to supplement, reinforce, and clarify the limitations of liability, disclaimers, and risk allocations established in the Terms of Use, Privacy Policy, Governance Framework, and Community Guidelines.

It does not create independent rights, obligations, or remedies and must not be relied upon as such.

In the event of any conflict or inconsistency, the Terms of Use shall control to the fullest extent permitted by law.

PatientReaction operates exclusively within the United States and is governed solely by applicable federal and state laws of the United States, including the laws of the State of New York.

The Platform is not intended for use outside the United States.

2. Platform Status, Role, and Legal Positioning

PatientReaction operates solely as a passive, neutral intermediary technology platform that enables users to share personal healthcare-related experiences.

  • not a healthcare provider, medical institution, clinical service, or regulated healthcare entity
  • does not provide medical advice, diagnosis, treatment, or clinical guidance
  • not a medical device, diagnostic system, or clinical decision-making tool
  • does not employ, supervise, credential, evaluate, rank, compare, recommend, or endorse providers or treatments
  • does not guide, influence, or direct user decision-making
  • does not participate in healthcare processes or outcomes

3. Nature of Content and Inherent Limitations

All content on the Platform is user-generated and reflects individual opinions, personal experiences, and subjective perspectives.

  • content may be incomplete, inaccurate, biased, misleading, outdated, or unverifiable
  • PatientReaction does not review, verify, validate, investigate, or confirm content
  • content should be understood as subjective expression rather than objective fact
  • presence of content does not imply credibility, legitimacy, or accuracy

4. Non-Reliance and User Responsibility

The Platform is intended solely for informational and experiential purposes.

  • do not rely on content for medical, professional, or decision-making purposes
  • consult qualified professionals where appropriate
  • all decisions are based on your independent judgment
  • all use and reliance is undertaken at your own risk

5. Causation Disclaimer and User Autonomy

  • PatientReaction does not cause, influence, direct, or control user decisions or outcomes
  • any connection between content and behavior is incidental and based on independent judgment
  • PatientReaction disclaims responsibility for decisions, actions, or outcomes

6. No Duty to Monitor, Review, or Intervene

  • no duty to monitor, review, verify, validate, remove, or restrict content
  • no duty to supervise user activity
  • no duty to warn users of risks or inaccuracies
  • no duty to intervene in disputes or prevent harm
  • absence of action does not imply endorsement or approval

7. Moderation Limitations and Discretion

  • moderation activity is discretionary, limited, and non-obligatory
  • moderation may be selective, inconsistent, incomplete, or absent
  • PatientReaction does not guarantee all violations will be identified or addressed
  • moderation does not imply validation, endorsement, or responsibility
  • past moderation actions do not establish precedent or expectation

8. Platform Neutrality and Content Presentation

Content may be displayed, organized, or surfaced through technical functionality, including chronological order, user interaction, or system processes.

  • presentation does not constitute endorsement or recommendation
  • PatientReaction does not influence presentation to guide decisions

9. User Interpretation and Application

All interpretations, conclusions, and decisions derived from Platform content are made solely by the user.

PatientReaction does not influence, direct, or participate in how users interpret or apply information and assumes no responsibility for misunderstanding, misinterpretation, or misuse.

10. Third-Party Content and Services

  • Platform may include third-party content or services
  • PatientReaction does not control, verify, or endorse third parties
  • interactions with third parties occur at user risk

11. Business Model and Advertising Disclosure

  • Platform may include advertising, sponsored content, or monetization mechanisms
  • no representations regarding advertisers or sponsored content
  • presence of advertising does not constitute endorsement

12. Data and Disclosure Risk

  • user content may be publicly visible and accessible
  • content may be copied, redistributed, archived, or stored by third parties
  • information may persist indefinitely due to caching or indexing
  • PatientReaction disclaims responsibility for downstream use

13. Data Security Disclaimer

  • PatientReaction does not guarantee security, confidentiality, or integrity of information
  • systems may be subject to breaches, vulnerabilities, or technical failures
  • all information is transmitted and used at the user’s own risk

14. Emergency Use Prohibition

  • Platform is not intended for emergencies or urgent situations
  • do not rely on the Platform for immediate medical or safety-related decisions
  • contact emergency services or qualified professionals when necessary

15. Section 230 and Speech Positioning

PatientReaction operates as an interactive computer service provider under Section 230 of the Communications Decency Act (47 U.S.C. § 230).

  • PatientReaction is not the publisher or speaker of user-generated content
  • PatientReaction does not create, develop, or control such content
  • the Platform facilitates protected user expression
  • PatientReaction does not adopt or endorse user expression

16. Limitation of Liability Reference

All limitations of liability applicable to your use of the Platform are governed exclusively by the Terms of Use and are incorporated herein by reference.

17. Version Control, Modifications, and Acceptance

  • Policy is subject to version control and modification
  • PatientReaction may modify or discontinue the Policy at any time
  • modifications become effective immediately upon posting unless stated otherwise
  • continued use constitutes acceptance of the current version
  • electronic acceptance records may be maintained as evidence

In the event of any dispute, the version recorded by PatientReaction as accepted by the user shall control.

18. Interpretation and Limitation Principle

  • all provisions shall be interpreted broadly to maximize limitation of liability
  • ambiguities shall be resolved in favor of limiting liability and responsibility

19. Contact

[email protected]

One condition, multiple paths, finally in one place.

PatientReaction is designed to be a simple, accessible space where people can connect with others who have been diagnosed with the same exact condition. What makes the platform different is its ability to bring together real patient experiences across both traditional allopathic care and complementary approaches, creating a more complete and balanced understanding of treatment.

The goal is to make it easier for patients and caregivers to connect, exchange perspectives, and better understand what others have gone through, without barriers, fees, or unnecessary complexity.

PatientReaction is completely free to use. There are no charges to create an account, share experiences, or connect with others. To support the platform, advertisements are placed outside of the main content areas. These ads are intended to be unobtrusive and do not influence or alter the experiences shared by users.

PatientReaction does not sell personal information to outside companies for financial gain. Users control what they choose to share and can limit who sees their information. In some cases, information can be shared only with selected connections instead of the broader community. At the same time, it is important to understand that sharing information online always carries some level of risk, and content may be copied or redistributed by others.

The platform is built with simplicity in mind. People dealing with a diagnosis should not have to spend time filling out long forms or detailed medical charts. PatientReaction does not require extensive treatment histories or time consuming personal disclosures. What is shared is entirely up to the user.

At its core, PatientReaction is about connecting people who truly understand what each other is going through. Whether someone is a patient or a caregiver, the platform makes it possible to share experiences, learn from others, ask questions, and communicate directly with people who have faced the same condition. These shared experiences can help provide perspective and offer a broader view of the different paths others have explored.

While PatientReaction makes it easier to access shared experiences, it is not a substitute for professional medical advice. Every situation is different, and decisions about health should always be made in consultation with qualified healthcare professionals.